Tuffy Sells Tires
Lifetime Warranty Muffler, Brakes, Shocks & Struts
All Major & Minor Repairs
Convenient Financing Options Available
Complete Auto Repair
July 25, 2021
When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.
Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner?
Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time.
Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward.
The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.
Tuffy Elyria (Leona St)
649 Leona St.
Elyria, Ohio 44035
(440) 324-7484
November 17, 2024
Vehicle emission testing has become ubiquitous in North America and for a good reason. Clean air quality is important for the environment and all of us. Since vehicle emissions are among the main causes of air pollution, emission testing can alert you to problems in your vehicle than can be fix... More
November 10, 2024
What's the dif? To an automotive technician, it's the differential, a part of your vehicle that helps direct power from the engine to the wheels. The differential is a gearbox that enables the drive wheels to turn at different speeds (they do that when you turn). Inside the differential is a f... More
November 3, 2024
You may have heard about an important part of your vehicle's engine called a timing belt, and many know that if that belt breaks, it can cause some very serious engine problems. Not all vehicles have them, and the ones that do generally have smaller engines. The timing belt keeps the engine sy... More
